Frequently Asked Questions

 

 

Where can I access the new E-Mail and Office 365 services?

You can access the new E-Mail and Office365 services at mygtu.edu.tr

 

What account can I use with the new E-Mail and Office 365 services?

You can benefit from the new E-Mail and Office365 services by using your existing e-mail address and extension with gtu.edu.tr extension.

 

I can’t log in to the new E-mail and Office 365 portal. What should I do?

You can get support by mailing to tys.gtu.edu.tr about the problem you are experiencing.

 

How do I get to my old mails?

You can reach your old mails by following the web mail field on the GTU website.

 

I forgot my e-mail password, what do I have to do?

If you are an academic or administrative staff, you must apply to the Information Technology Department with your corporate identity. If you are a student, you must apply to the Information Technology Department with your student ID or student certificate.

 

What do I need to do to change my current e-mail password?

If you know your current password and want to change it, you can change it at passchange.gtu.edu.tr.

 

 

 

Last update: April 30, 2025